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2012

Founded

90+

Professionals in our Team

800+

Clients Served

40+

Countries on Global Map

Common Approval Challenges We Solve

Approval bottlenecks don't just slow things down; they cost money, damage relationships, and expose the business to compliance risk.

01

Approvals Stuck in Email Inboxes

Requests are sent via email, approvers overlook them, reminders are manually chased, and decisions are made haphazardly with no audit trail. By the time an approval comes through, the situation has already changed, or the opportunity has been missed entirely.

02

No Consistent Approval Process Across the Business

Different departments handle approvals differently. Some use forms, some use email, and some just ask verbally. There is no standard process, no visibility into what has been approved, and no way to enforce the controls the business needs.

03

Wrong People Approving the Wrong Things

Requests go to whoever is available rather than whoever has the authority to approve them. Low-value items get escalated unnecessarily, and high-value decisions get waved through without proper scrutiny; both waste time and create risk.

04

No Visibility Into Pending Approvals

Managers have no clear picture of what awaits their decision. Requesters have no idea where their request stands. Finance has no picture of committed spending awaiting approval. Everyone is chasing status updates instead of doing their actual job.

05

Approval Audit Trails Are Non-Existent

When something goes wrong, an unauthorized purchase, a policy breach, or a compliance issue, there is no reliable record of who approved what, when, and why. Audits are painful, investigations take too long, and the same mistakes happen again.

06

Escalation Rules Are Informal and Ignored

When an approver is unavailable, requests sit idle. There are no automatic escalation rules, no substitute approvers, and no time limits on how long a request can wait, creating unpredictable delays that ripple through operations.

Key Features of the Odoo Approvals Module

From fully customizable approval types to multi-level routing rules, the Odoo Approvals module gives your team everything they need to run a faster, more controlled, and fully transparent approval operation.

Custom Approval Types

Create approval workflows for any business scenario, including purchase requests, capital expenditures, travel authorizations, contract sign-offs, HR policy exceptions, IT access requests, discount approvals, and more.

Multi-Level Approval Routing

Define single-level or multi-level approval chains for every request type. Route approvals by department, manager hierarchy, request value, product category, or any custom criteria.

Threshold-Based Approval Rules

Set value thresholds that determine the level of approval required. A line manager approves requests for a certain amount, while requests above that amount are escalated to the department head and finance.

Automatic Escalation and Substitution

Define time limits for each approval step. If an approver does not act within the specified timeframe, the request is automatically escalated to their manager or a designated substitute.

Real-Time Approval Status Tracking

Requesters can see exactly where their request is at all times, who has it, whether it has been reviewed, and what the decision was. Approvers see everything waiting for their action in a single, prioritized queue.

Email and In-App Approval Notifications

Approvers are notified instantly when a new request requires their attention by email and within the Odoo interface. Requests can be approved or denied directly from the email notification, allowing managers to act on approvals.

Approval Request Forms with Custom Fields

Each approval type has its own structured request form with the fields relevant to that request — amount, justification, supporting documents, supplier details, dates, and any other information the approver needs to make a decision.

Document Attachment and Reference Linking

Requesters attach supporting documents, including quotes, contracts, invoices, and policy documents, directly to the approval request. Approved requests can be linked to the resulting purchase order, expense claim, or HR record.

Approval History and Audit Trail

Every approval action, such as submission, review, approval, refusal, escalation, or comment, is timestamped and stored permanently against the request record.

Delegated Approval Authority

Approvers can delegate approval authority to a colleague for a set period, such as during leave, travel, or periods of high workload, without losing visibility or control.

Reporting and Approval Analytics

Real-time dashboards track approval volumes by type, average approval time, overdue requests, refusal rates, and approver activity.

Integration With Operational Modules

Approval requests raised in Purchase, Expenses, HR, and Inventory are managed through the Approvals module, giving the business a single, consistent approval experience.

Benefits of the Odoo Approvals Module

The right approvals platform doesn't just move requests from inbox to inbox; it enforces controls, accelerates decisions, and gives every stakeholder the visibility they need to keep operations running.

Faster approvals with less chasing

Structured workflows, instant notifications, and email-based approval actions eliminate the delays caused by missed emails and informal follow-ups.

Consistent controls are enforced automatically

Every request follows the correct approval path based on rules defined by the business; not by whoever happens to be available or responsive that day.

Full audit trail for every decision

Every submission, review, approval, and refusal is logged with a timestamp, giving auditors, compliance teams, and management a complete, reliable record of every approval in the business.

No more approval bottlenecks from absent approvers

Automatic escalation rules and delegated authority ensure requests keep moving even when primary approvers are unavailable.

Better spend control and budget compliance

Threshold-based approval rules ensure every purchase, expense, and commitment is reviewed at the right level before it becomes a liability.

Real-time visibility for every stakeholder

Requesters know where their request stands. Approvers know what needs their attention. Management knows what is pending, overdue, or refused, all from a single dashboard.

Reduced compliance and governance risk

Documented approval processes and complete audit trails protect the business during audits, dispute resolution, and regulatory reviews.

A platform that scales with business complexity

Add new approval types, routing rules, or approver hierarchies without re-implementation as the business grows and processes evolve.

Our Odoo Approvals Development and Implementation Process

We don't just turn on an approvals module; we design and build approval workflows that reflect your actual business controls, authority matrix, and compliance requirements from the ground up.

Discovery and Approval Process Mapping

  • Workshops with your teams
  • Document every approval scenario

Solution Design and Configuration Blueprint

  • Full approval system design
  • Integration with other modules

Configuration and Custom Development

  • Standard module configuration
  • Custom approval types and routing rules

Authority Matrix and User Setup

  • Configured roles and authorities
  • Validated before go-live

Integration Setup

  • Integrate the module with other modules
  • Ensure seamless workflow

Testing and User Acceptance

  • Every approval scenario is tested
  • Validate it with the team before going live

Training and Adoption Support

  • Role-based training for users
  • Quick-reference guides & notification setup

Go-Live, Hypercare, and Ongoing Support

  • Managed go-live with our team
  • Ongoing support and maintenance

Module Compatibility

Odoo Approvals doesn't work in isolation; it works better because of what it connects to. This integrates across the Odoo ecosystem to give your business consistent approval experience.

Central Module

Odoo Approvals

The approval engine connected across your Odoo stack.

Odoo Purchase

Purchase requests above defined value thresholds are routed through the Approvals module before a purchase order can be automatically confirmed, enforcing procurement controls and maintaining a complete procurement audit trail.

Odoo Expenses

Employee expense claims are submitted through the Expenses module and routed through the Approvals workflow for manager and finance sign-off before reimbursement is processed, replacing informal email-based expense approvals.

Odoo HR

HR policy exceptions, contract changes, salary adjustments, overtime authorizations, and offboarding decisions are managed through structured approval workflows, ensuring every HR decision is documented and authorized at the correct level.

Odoo Inventory

Stock write-offs, inventory adjustments to predefined thresholds, and inter-warehouse transfers requiring authorization are all routed through the Approvals module to ensure inventory accuracy and asset control.

Odoo Accounting

Journal entry approvals, credit note authorizations, and payment release sign-offs are managed through structured workflows, ensuring financial controls are enforced at every level of the accounting process.

Odoo Sales

Discount approvals, credit limit exceptions, and special pricing requests are routed through the Approvals module before quotes can be confirmed, automatically protecting margin and enforcing commercial policy.

Ready to Take Control of Every Approval in Your Business With Odoo?

Contact us and we'll review your current approval processes, map your authority matrix, and show you exactly what Odoo Approvals can do for your business.

Industries Where Odoo Approvals Fit Best

Odoo Approvals is flexible enough to handle the governance and control requirements of any industry, from fast-moving SMEs formalizing their first approval process to large enterprises managing complex multi-level authority structures.

Frequently Asked Questions

A1. The Odoo Approvals module allows businesses to create, automate, and track custom approval workflows for any type of request — purchase authorisations, expense sign-offs, HR decisions, discount approvals, and more. Every request follows a defined routing path, requires the correct level of sign-off, and generates a complete, permanent audit trail — replacing informal email-based approval processes with a structured, controlled system.
A2. Yes. Approval workflows can be configured with as many levels as required — from a single manager sign-off to multi-level chains involving department heads, finance, and executive approval. Routing rules determine which level of approval applies based on request type, value, department, or any custom criteria you define.
A3. Automatic escalation rules ensure requests don't sit idle. If an approver has not acted within the defined time window, the request is escalated automatically to their manager or a designated substitute approver. Approvers can also delegate their authority to a colleague for defined periods, ensuring continuity during absences.
A4. Yes. Approvers receive email notifications when a new request requires their attention and can approve or refuse the request directly from the email without logging into Odoo. This significantly reduces the friction for occasional approvers and ensures faster response times.
A5. Yes. Odoo Approvals supports unlimited approval types, each with its own form fields, routing rules, approver chain, escalation logic, and documentation requirements. Different departments, request values, and business scenarios can all have their own dedicated workflow, managed from a single, unified platform.
A6. Every action taken on an approval request, such as submission, review, approval, refusal, comment, escalation, and delegation, is timestamped and stored permanently against the request record. Audit trails are searchable, exportable, and available to authorized users at any time, supporting internal audits, external compliance reviews, and management oversight.
A7. A standard implementation covering core approval types, routing rules, escalation logic, and integration with Purchase and Expenses typically takes 3 to 6 weeks. Projects with complex multi-level authority matrices, custom approval types, or deep integration with multiple operational modules may take 6 to 10 weeks. We provide a detailed timeline at the end of the discovery phase.
A8. Master Software Solutions offers flexible post-launch support packages from ad-hoc assistance to fully managed monthly retainers with defined SLAs. All packages include access to our certified Odoo team for queries, workflow adjustments, and system enhancements plus quarterly approval process reviews to identify bottlenecks and keep your approval operation running at full efficiency.
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