B2B Sales Benchmark Tracking for Odoo 18.0 – Master Software Solutions

What is B2B Sales Benchmark Tracking?

B2B Sales Benchmark Tracking is an Odoo plugin specifically designed for B2B customer bases with predefined trading agreements, including payment terms, delivery schedules, pricing, return policies, quality standards, minimum/ maximum orders, and service level agreements (SLAs). This Odoo plugin empowers businesses to track and monitor defined benchmark sales for specific customers.

Why is it important for B2B businesses?

B2B Sales Benchmark Tracking ensures that sales benchmark agreements with customers are consistently met and monitored. These agreements often include complex terms such as pricing structures, delivery schedules, and service level commitments. By using this Odoo plugin, businesses can:

• Maintain Compliance: Ensure adherence to negotiated terms, including SLAs, order quantities, and payment schedules as mentioned in the agreement.
• Build Trust: Delivers consistent service and product delivery, strengthening long-term customer relationships.
• Enhance Accountability: Track deviations from agreed benchmarks and take corrective actions proactively.
• Improve Efficiency: Automate monitoring processes to reduce manual checks and errors.
• Support Strategic Decisions: Leveraging tracked data to evaluate customer performance, negotiate better contracts, and align sales strategies.

Features of B2B Sales Benchmark Tracking Odoo plugin

The B2B Sales Benchmark Tracking Odoo plugin provides features and functionalities that enable you to track payment terms, delivery schedules, pricing strategies, return policies, quality standards, order minimums and maximums, and service level agreements. The features of B2B Sales Benchmark Tracking are:

Customer-specific benchmark setup

You can define unique tracking agreements per B2B customers, including payment terms, delivery schedules, pricing model, and SLAs. You can set different benchmarks for customers or define them on the product. This can be done when creating a new contact or while creating a new order.

Automated Sales monitoring

Track and compare actual sales performance against the predefined benchmarks for each customer. You can also check the sales history of individual customers and compare their performance. The system shows whether the benchmark was achieved or not with a tag – “Fulfilled” or “Not Fulfilled.”.

Performance dashboards

These dashboards provide an overview of how each customer or sales account is performing with the agreed-upon agreement. You can check for the clients who didn’t meet the benchmark. The benchmark reports include information on the expected and actual revenue for a product by a customer over time. This report can help you analyze your B2B client’s performance and make informed decisions.

Deviation reports

Generate deviation reports that highlight deflection from customer-specific agreements to support corrective actions. You can check the details of the product’s benchmark set for a customer and reconcile the data with the current sales progress.

Benefits of B2B Sales Benchmark Tracking Odoo plugin for businesses

The B2B Sales Benchmark Tracking plugin is designed to help you track and monitor your B2B customers as well as manage customer relationships. It ensures accountability from both the business and customer sides while improving customer satisfaction. The major benefits of implementing the B2B Sales Benchmark Tracking Odoo Plugin are:

Track benchmark compliance rate

The customer benchmark history can help you monitor and measure how often clients meet the set benchmark. This can help you analyze, identify issues, and resolve performance gaps, reducing your customer churn rate.

Automated sales monitoring

You can track your customers’ sales target achievement rate and see how well customers meet their purchase commitments. Real-time monitoring of the sales improves the order accuracy rate, ensuring orders meet predefined agreements. This can help reduce sales cycle time caused by manual follow-ups and clarifications.

Monitor B2B customer performance.

You can identify high- and low-performing accounts to optimize revenue, improving your revenue per customer. This performance data can help you analyze and fine-tune future sales projections. The performance dashboard provides a holistic view of how well your customers align with performance expectations.

Customer-specific benchmarking

Creating personalized customer agreements improves customer satisfaction scores (CSAT) and builds trust. Clear agreement terms and a reliable track record can help you build, maintain, and improve long-term relationships, increasing customer retention rates. This helps ensure that both parties meet agreed terms.

How does the B2B Sales Benchmark Tracking Odoo plugin work?

You can set the B2B sales benchmark either on the product or the customer. This section provides a user manual for setting benchmarks using both methods, along with performance reports.
Defining a Benchmark for a particular Product

Step 1: Go to Sales Module > Products > Benchmark

Step 2: Click on New

Step 3: Choose the product to which you wish to apply the benchmark. You can set benchmark rules based on “Sales” and “Quantity.”

By Sales

Step 4: Create the name of the Benchmark and click on “Add a line” from the “Benchmark Section”.

You can define benchmark rules by sales on a product or category.

On Product:

On Category:

Fill in the expected quantity and choose the period.

Step 4: Create the name of the Benchmark and click on “Add a line” from the “Benchmark Section”.

By Quantity

You can define benchmark rules by quantity on a product or category.

On Product:

You can select the custom period.

Step 5: Click on the drop-down arrow and select “Search More.”

A list appears, showing all the periods. Clicking on the “New” button allows you to create a custom period.

Step 6: Select the Duration and the Duration Unit.

Step 7: Click on “Save & Close”.
The Benchmark is created.

Assigning the created Benchmark to the customer

You can assign the benchmark while creating a new contact from the Contact Module or the Sales Module.
Step 1: Go to the Contact Module and click on “New.”

Once the contact information has been entered, select Benchmark from the drop-down menu.

Step 2: Choose a predefined Benchmark.

You can assign multiple Benchmarks to a single customer for different products.

You can also create a new benchmark while creating a new contact.

Sales Benchmark Reporting

The sales benchmark reporting allows you to track benchmarking reports by sales and quantity separately. The Benchmark report displays information about the expected and achieved revenue for a product or the product quantity bought by a specific customer over a set period. This list shows the data for the current period.

Reports by sales
Step 1: Sales Module > Reporting -> benchmark -> Reports By Sales

Reports by sales    
Step 1: Sales Module > Reporting -> benchmark -> Reports By Quantity

Master Software Solutions offers comprehensive Odoo consulting services, including implementation, ERP migration, customizations, website development, integration, module development, and support and maintenance. We are an Odoo-certified partner who can help you implement Odoo ERP into your business. You can explore other Odoo plugins that can enhance your Odoo solution’s functionalities.